FAQs

  • Will you have dates posted later in the year?

    Yes! The Preserve is open year-round. We are still under construction and will be adding more animal experiences as we grow. With the weather, construction and all there is to accomplish we only post our schedule a few months in advance.

  • Can children attend the experience?

    All ages are welcome to attend. In our experience, younger children most often do not have the attention span to stay engaged for 1 ½ hours and might enjoy it more when they are older. Every child is different but we notice that about 8 to 10 years old is a good age to really learn from and appreciate the elephants. Children 14 years of age and over may visit The Preserve unaccompanied at parent or guardians discretion. Guests 13 years of age and younger must be accompanied by an older guest.

  • Can I watch or take photos for someone but not participate?

    No, a ticket is required for everyone who enters the gate. We are happy to help take photos. We do not have a waiting area. You may drop-off and pick up participants. Looking for something to do? Fredericksburg is about 15 miles from The Preserve with wineries along the way. The Wild Seed Farm (8 miles to the west on 290) is a nice place to pass time with refreshments and sitting areas are available. El Rey Chocolates, Peeler Farms and Hye Thai Cuisine are at the corner of 290 and 1623.

  • Do I get to touch the elephants?

    Yes! You will have several opportunities to be up close and personal with the elephants. This includes helping with an elephant bath as well as several photo opportunities.

  • Are there any restrictions for participants?

    There is minimal walking and no strenuous activity during the Elephant Experience. The Experience is safe and enjoyable for people of all ages and abilities. Wheelchairs and walkers are welcome.

  • When should I arrive?

    The Elephant Experience starts right on time. Gates open 30 minutes prior to the experience.

  • Can I come see the elephants without attending an experience?

    Sorry but the only opportunity we currently offer to see the elephants is during an Elephant Experience.

  • What should I wear?

    The Elephant Experience takes place outside. We recommend checking the weather for Stonewall, TX and dressing accordingly. No need for any special clothing, you will not get wet or dirty! Closed toe shoes are good idea.

  • Can I bring my pet?

    Pets are not allowed to attend the Elephant Experience. Please leave them at home, shaded parking is not available. Service animals are welcome in accordance with ADA requirements.